Reauthenticating Google Connections for SOTI Snap

Publish Date: 16-Aug-2024 Last Modified Date: 24-Sep-2024 SOTI Snap
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Summary

When upgrading to SOTI Snap 2024.3.0, users must reauthenticate existing Google connections.

Related SOTI ONE Platform Products

SOTI Snap

Related Device OS

Android Classic;Android Enterprise;iOS

Environment

SOTI Snap 2024.3.0

Description

Google has recently changed its API permissions, and this affects SOTI Snap. For SOTI Snap, all existing Google connections must be reauthenticated by October 7, 2024. This impacts the following features:

  • Apps > Edit an App > Data Connection Rules > Data Source: Any existing Google Sheets connection
  • Apps > Edit an App > Data Connection Rules > Data Export: Any existing Google Drive connection

Apps > Edit an App >  Data Connection Rules > Data Source

Apps > Edit an App >  Data Connection Rules > Data Export

SOTI has addressed this issue in SOTI Snap 2024.3.0, due for release on September 25, 2024. After a SOTI Snap tenant successfully upgrades SOTI Snap to 2024.3.0, they are presented with the Google Connections Reauthentication dialog box when they log in. This dialog box lists all data connections with Google that must be reauthenticated.

Note: This dialog box will not display if your SOTI Snap tenant does not have data connections with Google.

 Google Connections Reauthentication dialog box

From this dialog box, SOTI Snap tenant users can Re-authenticate existing data source/data Export connections with Google. Re-authentication using the dialog box is only available for SOTI Snap 2024.3.0. For earlier versions of SOTI Snap, you can still reauthenticate manually by visiting each data connection with Google from Apps > Edit an App > Data Connection Rules > Data Source / Data Export. When you successfully re-authenticate a data connection with Google, it is not displayed on the dialog box. 

You may select Remind Me Later to postpone the authentication. The Google Connections Reauthentication dialog box will display every time you log into SOTI Snap until all data connections with Google are either re-authenticated or deleted.

If you do not re-authenticate, you will experience interrupted usage of the Data Connection rules in your SOTI Snap applications.

Important: On October 8, 2024, all data connections with Google that have not been reauthenticated yet will expire and no longer function. These connections must be reauthenticated using Apps > Edit an App > Data Connection Rules > Data Source / Data Export. The Google Connections Reauthentication dialog box will no longer display and the accompanying reauthenticate feature will no longer be available.

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