Device-based VPP Applications do not Update
Issue
On some iOS devices, an iOS application deployed using device-based Volume Purchase Plan (VPP) licensing is not updated by MobiControl.
Affects
- iOS version less than 10.3
Cause
A known iOS issue that prevents Mobile Device Management (MDM) solutions from updating iOS applications deployed using device-based VPP licensing.
Resolution
The update of device-based VPP applications is only officially supported on iOS 10.3 and greater. If you have some devices that are on a lower version of iOS, you can either:
- Update all devices to iOS 10.3+ so that you can benefit from the ability to update their Device-based VPP applications.
- Accept that your devices running a version of iOS lower than 10.3 will have to uninstall and reinstall their Device-based VPP applications.
- Convert your VPP licenses to user-based. This is discouraged and only to be used as a last resort.
- 13 March 2018
- SOTI MobiControl - iOS
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