Upcoming Change in Firewall Settings for SOTI Services

Upcoming Change in Firewall Settings for SOTI Services

Upcoming changes to the SOTI Services may impact your operations.

SOTI is upgrading the infrastructure which hosts SOTI Services which are leveraged by SOTI MobiControl. The upgrade will result in SOTI MobiControl accessing SOTI Services via some additional IP addresses.

What Should You Do?

In order to ensure that SOTI MobiControl is not adversely affected by this change, it is necessary to ensure that any network security appliances such as Internet proxies, routers and firewalls in your network are configured to whitelist the following IP addresses for SOTI Services.

  • 54.208.149.103
  • 54.208.194.169
  • 54.209.62.205
  • 54.209.186.178
  • 54.209.186.251
  • 54.209.207.237
  • --NEW ADDRESSES--
  • 13.248.157.19
  • 76.223.23.230
  • 75.2.25.8
  • 99.83.149.241

 

FAQs

Am I impacted?

Customers using SOTI MobiControl on a network where firewalls or other network appliances are in place which restrict access to Internet services based on IP addresses are impacted by this change.

What is the impact of the change?

As a result of this change SOTI MobiControl’s invocation of SOTI Services may occur on some new IP addresses.  Enterprise networks which are configured to strictly whitelist only certain IP addresses will block these invocations unless the actions defined above are taken.

 

Contact SOTI For Assistance

Email support@soti.net for assistance in updating your network configuration to ensure the continuity of your MobiControl operations.

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