Add new agent to server

Add new agent to server

Hi,

I'm currently creating some new 'Add devices rules'. The device which is going to be used here is a device that currently don't have a device agent on server, but is on the https://docs.soti.net/mobicontrolagentdownloads/. How could new agents from this list be added to the server? I want that there should be as few manual steps as possible, and therefore don't want that the user should be needed to manually install the .apk themself.

The current version of MobiControl used is: 14.2.2.1170

For me it seems like there was an possibility in v11 (through: https://www.soti.net/mc/help/v11/en/Content/Manager/AgentMgr.htm), and also now a possibility in 14.3(through: https://www.soti.net/mc/help/v14.3/en/console/devices/managing/enrolling/update_device_agent_android.html). In 14.3 we got some problems with some other things, so we don't have the possibility to update the server right now.

Thanks in advance!

Br.

Anders Kvisvik

FARA

2 Answers

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Raymond Chan | posted this 15 January 2020

If you are using a MobiControl cloud instance, you can request Soti support team to perform the required agent injection for you.  I don't know if they will charge you for the service if your server is on-premises.

 

The best approach now is to upgrade to newer v14.3+ MobiControl version which support self-sevice agent injection/upgrade on the web-console.  Maybe you try to sort out your other problem with v14.3 quickly, get your server upgraded, and your device agent related problem is then solved for good.

 

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Anders Kvisvik | posted this 16 January 2020

Hi,

Thanks for the reply.

Yeah, I think we'll need to prepare the upgrade to 14.3+ so we could use this feature. Thanks for the help.

Br.

Anders Kvisvik

FARA

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