Administator Lockdown password by remote control

Administator Lockdown password by remote control

It's very difficult (sometimes impossible) to access to the Administator Lockdown password by remote control. Is there a command to send to the device to open the password field ?

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

12 Answers

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Matt Dermody | posted this 18 October 2018

If you want to just bring up the login view then the Page Up button on our keyboard will perform the same function as holding down the back button on Android devices. Otherwise, you can bypass it completely with a script:

Disable Kiosk/Lockdown - Enable Admin Mode

_Adminmode on

notify kiosk off

 

Disable Admin Mode - Enable Kiosk/Lockdown

_Adminmode off

notify kiosk on

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Bruno Rame | posted this 18 October 2018

Hi Matt,

holding down the back button is OK directly on the device but not with remote control

The 2 scripts have no action (we can see the script on the logs)

I tried on C-five Coppernic device and Tomtom bridge device

Thank you for your help

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

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Juergen Schneider | posted this 18 October 2018

I added an additional program in the lockdown screen named "Admin Login"

Package Name or Script File or URL:

intent:#Intent;action=net.soti.mobicontrol.admin.PASSWORD_DIALOG;i.dialog_type=1;end

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Bruno Rame | posted this 18 October 2018

Thank you Juergen but nothing happens and we have the message ''Script command is not supported by device (intent:#intent)'' in the logs

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

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Support Staff | posted this 18 October 2018

Hi Bruno, 

 

Try using the page up button on your keyboard when in a remote session and let me know if that works as a shortcut for your device.

 

Cheers,

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Bruno Rame | posted this 18 October 2018

I don't understand what you ask me to do, can you please give me more details ?

Thank you

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

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Support Staff | posted this 18 October 2018

Hi Bruno, 

 

From what I understand here, you are trying to access the the area to input your security code so that you can exit a lockdown from an Android Device, correct?

 

Remote onto a device->(using your desktop keyboard)-> press the page up button->You should see the Admin area of lockdown->Enter the passwordKeyboard

 If this doesn't work or isn't clear you may have to explain what you are having difficulty with in more detail.

 

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Bruno Rame | posted this 18 October 2018

It's perfect, I can easily put the password.

If it would  possible to unlock the lockdown without enter the password, it would be prefect !

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

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Matt Dermody | posted this 18 October 2018

That is exactly what the script that I provided do. Can you send me a screenshot of your attempt to send these scripts to the device that is locked down?

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Allen Gulbrand | posted this 19 October 2018

If you want to remove the lockdown without a password and the notify scripts are not working, revoke the profile with the lockdown in it. 

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Tu Pham | posted this 17 December 2018

Those commands work a treat from the web console script window. It does not however appear to work when executed via script within a package.

 

Is there a way to enable and disable the lockdown from within a package script?

Next thing I'll try is via a filesync post sync script to see whether the same limitation applies.

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Wayne Wang | posted this 17 December 2018

Do we have a similar script for Windows Mobile/CE devices?

The script works on Android Enterprise devices but not Windows Mobile/CE devices.

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