Agent direct download issue v15.4
Did you check if this is reachable from server side and not restricted maybe?
Can't get to the download button from a web browser as this is for android
If i enter the download address manually i get the same thing on the server
Hey Glenn, were you able to fix this issue? I am having the same difficulties here. When removing the FileID part of the url, I see the error page of the enrollment service:
the same behaviour is seen on the mobile device as on the server.
It very looks like you have to investigate this with your network team.
No not yet. Issue is still there. I have logged a ticket with SOTI but they are also baffled around this but am glad im not the only one having this issue.
We are running this on-prem and on server 2019.
Network all looks good and this was working on v14.5 with the same hardware and network. Only broke when we upgraded to v15.4
Im still waiting on reply from SOTI support but it seems like they dont know either and have put this in the too hard basket.
I'm having the same problem here, running 15.4 and it was working fine before that happened. Definitely not a network issue as nothing in our network has changed before/after this change.
I would like to know what the result is too for the fix.