Agent for Unitech EA502

Agent for Unitech EA502

Hi, i have a problem with installing Agent on Unitech EA502, it says device is not compatible. Is there any chance to install any other way's I have tried downloading from https://docs.soti.net/oem.

3 Answers

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GMod@SOTI | posted this 19 July 2018

Hi Kamil,

I have checked with a member of the OEM team, and he suggested that you try the EA602 agent (UnitechMobiControl1350EA602_1587.apk). Please select Unitech from https://docs.soti.net/oem again and select EA602 from the drop down box for Model.

If that doesn't work then please try the other models as well and let me know if any of them works. If they still do not work, we will need more information about the device.

Regards, 
~G

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | soti.net |

 

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Kamil | posted this 23 July 2018

Hi,

I have tried all models of Unitech from https://docs.soti.net/oem and it is incompatible with my device.

What information about device do you need?

 

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GMod@SOTI | posted this 23 July 2018

Hi Kamil,

We will need to confirm that your device is certified. 
In order to do so, we will need to confirm the platform signature of the device. 

Please open a new support case and an agent will be able to help you identify this information and confirm with the OEM team for you. 

You can also use the link below:
http://www.soti.net/services/support/supportcase/

Regards, 
~G

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | soti.net |

 

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