Android+ Application Catalog mandatory apps not installing

Android+ Application Catalog mandatory apps not installing

JB
Josh Bradley

Hi, 

 

I have an application Catalog setup to install Amazon Relay only. 

 

It's set as a mandatory application but it's not installing. 

 

I can see the application is available for me to download when I break out of the kiosk. 

 

Is there a way of automating the download of this application? 

We don't want our customers to have to break out of the Kisok to download applications

 

Thanks 

Josh.  

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3 Answers

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Raymond Chan | posted this 31 July 2019

Mandatory apps items  from  Amazon app store will not be silently installed on any Android+ devices.   Even for Android-Enterprise devices, only mandatory apps items from Managed Google Play store (bit not from Amazon app store) will be silently pushed.   I don't think you have any alternative other than manually initiating installation of the app.

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Josh Bradley | posted this 31 July 2019

Hi, 

 

I'm trying to download Amazon Relay from the Google Store. 

The application is in the Application Catalog as a Google Play Store Application rather than a Managed Google Play Application. 

 

When I tried to send the application as a Managed Google Play Application, I'm guessing this option is for Enterprise devices? 

 

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Raymond Chan | posted this 31 July 2019

As said in earlier post,  mandatory app item will not be silently pushed from personal Google Play store for Android+ device as in your case.  Your device must be recalled, factory reset and enrolled an Android-Enterprise Device-Owner mode, and then your required app set up in your managed Google Play store can then be silently pushed to the device.

 

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