Android devices not enrolling via AE or Android +.
Your DNS name changed for your SOTI server? If so I think you're going to need a new server certificate that reflects that change otherwise a Nougat Android device is going to reject it. I'm guessing that the devices SOTI support tested with are either not on Nougat or may have a the MobiControl Root CA already installed manually in the keystore on the device.
Thanks for the reply.
Yes, the DNS records for the server was changed. But the new DNS-name is also reflected in the details for the DS certificate. So as far as I know that should be ok.
In regards to 7.0(Nougat), has there been less strict certificate handling in prior Android versions since you mention this? I didn't verify which versions they used, but I know the performed factory resets of the devices, thus I didn't expect the Mobicontrol Root CA to be trusted upon enrollment after that(maybe some settings persist)?
Yes, we encountered a number of issues when Android N first started appearing because it included a change to how certificates are trusted:
Just tested when enrolling 5.1.1 device, and after releasing enough licenses it works. And I also noticed that the testdevice from Soti was Len. 6.0. So really nice to know with the API updates to 7.0, now at least part of the issue has been explained.