Android Enterprise Enrollment in China

Android Enterprise Enrollment in China

Hello everybody,

does anyone have experience with Android Enterprise in China?

A customer of mine wants to use his SOTI MobiControl Cloud instance in China. He is using Zebra devices world wide (Andoird 8 or higher). The problem will be the Android Enterprise Enrollment. Usually we enroll devices with the token afw#mobicontrol as Google address but that wont work in china.

I have some ideas but no experiance with China.

1. Use a VPN Network with GMS access for the device Enrollment in China

2. Only ship enrolled devices to China (would not be perfect because if we have to re-enroll devices for any reason)

3. Maybe other Enrollment methos except the token will work without GMS?

I am happy for every idea you have, thank you in advance!

  • 04 March 2021
  • SOTI MobiControl
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ANKMOD@SOTI | posted this 04 March 2021

Hello Felix

Greetings

Thanks for your post to soti central!!

 

Specifically our use case is related to china , Will update you shortly about that , though non gms zebra devices you can enroll by using stage now in soti. As mentioned in below link 

https://discussions.soti.net/thread/non-gms-enterprise-work-owned/

If you want to create a stage now profile by yourself , you can  use the following link as well

https://www.zebra.com/us/en/support-downloads/knowledge-articles/evm/How-To-Enroll-Into-Soti-Server-Using-StageNow-DO.html

 

Regards

 

 

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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Matt Dermody | posted this 04 March 2021

You can enroll both GMS AND Non-GMS Zebra Android devices using the StageNow method. I have never had to deal with deploying devices in China but I would imagine you would have to:

 

1) Host the SOTI AE agent in a downloadable location accessible to the devices from the network they are connecting to

2) Create a StageNow based AE enrollment Profile that connects to the local wifi, then downloads the agent from step 1, installs the agent as DO, and then launches it automatically. 

3) Input the enrollment URL for your enrollment rule into the Agent after it has been installed and launched as part of step 2. I wouldn't imagine the Enrollment ID itself would work as that is part of SOTI service that might be blocked by the Great Firewall. Your enrollment rule would need to be configured to Skip Google Account creation during enrollment so that the devices enroll under DO, but without the need for and Android Enterprise service account. 

 

The end result would be an "offline" mode DO managed Zebra device. You would never be able to use Managed Play for any app distribution, including OEMConfig or WebView updates, but you could at least use the SOTI server for installing APKs and configurations. 

 

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Felix Hahmann | posted this 05 March 2021

Hello ANKMOD and Matt,

thank you for your answers!

I will discuss the points with my customer but I currently think enrolling Non-GMS devices with StageNow would be the best solution.

I will inform you as soon as we test it in China.

Best regards,

Felix

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ANKMOD@SOTI | posted this 12 March 2021

Hello Felix

Greetings

Thanks for your post !

We will wait for your testing to finish and to confirm you , in the past many  of our customers from China has  enrolled zebra devices with stagenow as well as by using nfc bump. But Nfc bump requires more prerequisite (such as Master device  enrolled as work managed, soti stage programmer and few more )  so , I will recommend you to use Stage now as per above mentioned steps  for now and let us know , how your test goes.

In case you find any issue, while testing ,  I also recommend you to create a support case(click here) or call SOTI Support team(click here) to assist you better.

 

Regards!!

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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