Android Enterprise mandatory apps can be uninstalled

Android Enterprise mandatory apps can be uninstalled

Hi,

We have a Zebra TC57 running android V8.1. without a lockdown users can access the play store and can remove mandatory apps. previously it came with a banner saying this is mandatory and you cannot uninstall. Agent version is 13.7.6.1004.

 

am i missing a flag or something? 

Thanks

Tom

 

 

 

 

  • 25 July 2019
  • SOTI MobiControl
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Raymond Chan | posted this 25 July 2019

Have you deployed any Android-Enterprise feature control profile with the option "Disable Managed App Uninstallation" checked?

 

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Thomas Morgan | posted this 25 July 2019

Hi Raymond, yes that flag is checked

 

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HKMOD@SOTI | posted this 24 September 2019

Hello Thomas,

 

When the device is Administrator mode you can uninstall the applications, and the applications cannot be uninstalled when the device is in User mode.

 

 

Kind Regards, Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Raymond Chan | posted this 18 February 2020

Hi Thomas,

From your screenshot, your Gboard app defined in the app-catalog rule is from Google Play Store rather than Managed Google Play store.  So, it is not a managed app, which means that it can be uninstalled by device end-user even if the AE feature-control option "Disable Managed App Uninstallation" has been checked and deployed. 

 

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