Android Enterprise - SSL handshake failed
Thanks for the post!
Can you please check if the external network to the MobiControl server is being blocked by Firewall or Antivirus installed?
If you are able to connect the devices to the MobiControl server on your local WiFi and experience 'SSL handshake failed' error only on mobile data, then this is certainly the network issue. Please have the network ports open.
Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | firstname.lastname@example.org | www.soti.net |
The device is being tested from home with my wifi, which is external to our office network.
Thank you for your response, please check with your network team if they have any restrictions for cellular network.
Also, try to disable firewall of the server and test the use case. If you are still facing an issue please let me know.
Technical Support | SOTI Inc. |1.905.624.9828 | email@example.com | www.soti.net |