APK installation in Work Managed Profile (Android Enterprise)

APK installation in Work Managed Profile (Android Enterprise)

Hello!

I'm struggling with the installation of APKs into the work container of Android Enterprise (work managed profile on Samsung S9, Android 9).

Installation via package in a profile doesn't work as well as the installation via Application Catalog (Enterprise Application).

How can we install APKs into the work container?

 

The log shows following errors:

8:47:32
Error
Profile "Test_AE - Pre-installed Apps" version 4 failed to install, because all of its payloads cannot be installed.

8:47:32
Error
Package "XXXXXXXXX" version 1.0 failed to install. File IO error on device. Check Storage/Permissions.

8:47:32
Error
Error message received from device (Installierung der Anwendung XXXXXXXX von Paket XXXXXXX.pcg Fehlgeschlagen)

5 Answers

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christopheBERNARD | posted this 12 November 2019

Hello simon,

i'm not an expert but perhpas the app you try to install do not ASK the permission !

 

Is it possible for your team to modify the source of the apk and try ?

 

 

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Simon Breuer | posted this 12 November 2019

Hi Christophe,

unfortunately none of the APKs we tried can be installed. We tried various apps from different publishers. :(

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emanuel Rodriguez | posted this 22 November 2019

Hi, 

Im having the same error. Is there any update about this?

 

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Scott | posted this 22 November 2019

Put one of the devices into debug mode and view the log after the installation attempt.  It's possible that play protect is killing you.  I believe something "INSTALL_FAILED_VERIFICATION_FAILURE" will be in the device log.

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DDMOD@SOTI | posted this 22 January 2020

Hello Simon,

Thank you for requesting a response from SOTI Support Staff.

This is a known issue on Android OS6 and OS9 and our development team are working on the fix. I will update you on this post once the resolution is available.

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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