Black listing IMEI numbers from Enrolling
- 09 June 2020
- SOTI MobiControl - Android
5 Answers- 0 Upvote
- 1 Follower
5 Answers
Your issue sounds interesting. The rule filters of Add-device-rule do not support blacklisting of device based on IMEI.
However, under normal circumstances, a wiped and deleted device won't be automatically re-enrolled back to your MobiControl server upon bootup after device-factory reset. So, there does not seem to have a need to filter out devices based on IMEI or other property. If you really have such problem, please elaborate your situation, and provide the brand, model, firmware version and device-platorm/mode of your devices to be decomissioned.
Hi Raymond,
Thanks you for the prompt response.
It is unlikely that they will automatically re-enroll. The issue is the device that is decommissioned is replaced with a new one. The old devices are then handed back to the user as a personal device. The concern comes in that they can request the service desk to re-enroll it into the business and use it again. Ideally, we need a way to stop old IMEI's being re-inrolled unless authorised. this will cut down on the need to track old devices.
Devices are CAT's and Datalogic's
You probably need to make a feature request to have some IMEI blacklisting implemented in add-devices rule or some server global settings.
Before that is available, one possible approach is to write a program to use various REST API calls to read IMEI of device enrolled and send a delete action request if the device is on the blacklist.
Hi Raymond,
Thank you for the assistance. I will give it a try.
Regards,
You could set your enrollment rules to Strict Re-Enrollment and then move the Decomissioned Devices in something like a quarantine or "Decomissioned" Group and not delete them afterwards.
When done correctly, if the device gets re-enrolled it still should be visible in the "Decomissioned Group" for Helpdesk to know.
Kind Regards John