Can I add secondary deployment server name to devices that didn't connect during the transition phase.

Can I add secondary deployment server name to devices that didn't connect during the transition phase.

Hi,

I migrated our on-prim MobiControl server to an on-prim cloud service server. I added the new server address as the secondary deployment server in the MobiControl admin application so the devices would connect once the old server was shut down. Some of our sites didn't power on there unused devices as instructed and the secondary/new server address didn't get pushed the those devices. Is there any particular file (PBI.INI) I can edit to reflect the secondary address (new server address) or do I have to wipe MobiControl and re-enroll those devices? These are all old Windows CE devices.

 

Thanks,

2 Answers

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Raymond Chan | posted this 07 October 2021

Fall back to your old server so that those devices previously not updated can have a second chance to get new server configuration.  Migrate to the new server only after all such devices have been updated.

 

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Cas Breland | posted this 08 October 2021

Raymond,

Thanks for the response however that is not an option. I'll assume my my only option is to uninstall MobiControl and remove x,y and z files and reinstall the device agent.  Then for the stubborn ones, I'll have to factory reset and reinstall the device agent.

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