Can't Enroll Samsung Xcover Pro 2
i'm not expert but which version of mobicontrol do you use ?
Also, you can check perhpas the log in the console DSE / DS Log ...
if your device has an android version > 7 it's only possible to enroll with android entreprise.
Thank you for posting on SOTI Central.
Are you still facing issues with this? If so, please check the OS version of the device as this article might explain why enrollment is not working: Android 10 SHA-1 Deprecation (soti.net)
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What are the Android firmware versions running on your Samsung x cover pro 2 and Zebra devices?
Are you using a Soti cloud instance or an on-premises MobiControl server instance? For the latter case, are you using an FQDN for your device-management-addess and do you have any paid SHA SSL certificate bind to your Deployment Server/Web-Console services?