Can you export Packages?
I found them in C\ProgramData\SOTI\MobiControl\SharedFileCache\Packages\ which should work for On Premise versions. Is there any way to extract or export the packages from a cloud instance?
SOTI currently does not support exporting packages from the environment in any official method. This functionality is however on the roadmap for a future release of the product.
Please stay tuned and follow the MobiControl Release Notes for updates to the product.