Can you play a video file in SOTI Surf?

Can you play a video file in SOTI Surf?

Aloha,

I used SOTI surf as a portal to our Google drive folders. In the folders we have files for our couriers to access and view. We have a few files that are video formats .mov If we try and play it doesn't do anything. I unlocked the lockdown and accessed our google folder via google chrome and the videos played perfectly. I am assuming there is a setting in SOTI surf, in the lockdown setting or in the feature control that is preventing the video to play back. We are using Zebra TC 57, android device, enrolled as Enterprise. Any help would be appreciated. Aloha and have a beautiful day.

  • 24 September 2020
  • SOTI surf
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2 Answers

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Raymond Chan | posted this 25 September 2020

Can you play the video successfully with Chrome when the lockdown mode is enabled?

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Van c. | posted this 26 September 2020

Aloha Raymond,

Mahalo for the inquiry. I figured it out it was this settings

Aloha And have a great weekend.  

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