Cannot remove malware
After a 2:30 hour support call with SOTI we have managed to resolve this issue by blacklisting the relevant apps
Thank you for updating your post to include how the issue was resolved after speaking with technical support, this should assist others who are experiencing the same issue.
I will go ahead and solution this response for you.
Technical Support | SOTI Inc. |1.905.624.9828 | firstname.lastname@example.org | www.soti.net |
Can I just add, the support provided in that call went above and beyond. Nitesh (I think) was not going to let it go until we found a solution.