Change Managed Google Play account after enrollment

Change Managed Google Play account after enrollment

Hi!

We need a way of changing the Managed Google Play account after a device has been enrolled. This is specifically needed when migrating devices between environments since one Managed Google Play account can only be active for one environment.

Do you have a solution for this?

3 Answers

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Raymond Chan | posted this 30 November 2018

What do you mean by migrating devices between environments?

 

 

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Johan W | posted this 30 November 2018

When migrating a device from one server to a completely other server we need a way of changing the connected managed google play account set on the device otherwise the device won't get any new app updates from Google Play

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Raymond Chan | posted this 30 November 2018

Each MGPA account is associated with a particular MDM server.  If you migrate MobiControl server and the whole database to another server hardware (e.g. to upgrade to more powerful hardware, or new MS-Windows Server, or new IP but same FQDN. though still using the same MobiControl reg-code/license) in a proper way, then there is no problem upgrading apps for the devices after the migration.

If you are talking about another MDM server instance using a different reg-code/license and a different MobiControlDB database instance,  then devices have tol be un-enrolled and apps removed, followed by re-enrollment to the new instance.  In this case, you of course need a new MGPA account associated with your new server instance.

 

Are you using MGA account?  Is there any paid app bought with your previous MGPA/MGA account?

 

 

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