Content Library Android Not Launching PDF's
Thank you for your post, please provide following details -
1. Device Manufacturer
2. OS version
3. MobiControl version
4. Agent version
5. Enrollment type
Technical Support | SOTI Inc. |1.905.624.9828 | firstname.lastname@example.org | www.soti.net |
What do you mean by "unlock" or "lock"? Do you actually mean enabling/disabling lockdown-menu/kiosk-mode with MobiControl?
Sorry for the delayed reply. I managed to sort it. By lock it up, I meant "switch to user mode" which is where the PDf's wouldn't launch. However, I managed to fix it, I added the google pdf viewer app id to the Kiosk screen with no icon, This has allowed the application to launch and I have forced the PDF Viewer to be installed as a mandatory app so that i am sure that its the only one on the devices. That seemed to fix it.
As a side note I have allowed the play store the same way so that the users can update the apps from the play store themselves if the auto update hasn't worked due to connectivity etc.
Thought you may be interested