3 Answers
The first question to ask here is probably why your app is deleted before the new one is installed.
You can just replace the updated apk in the package category of your profile and settings should be persisting when the app gets updated.
Kind Regards John
John is right. If done properly, upgrade of apps can be done in-place such that no application data will be lost, nor will there be a need to reconfigure the app in any other way after the upgrade.
Hi Adam,
Thank you for requesting an answer from SOTI!
Can you please confirm how have you pushed this app to the device?
Is it via package or Application catalog or downloaded from Google Play Store?
Also, how does the update work? Do you push it from the SOTI MobiControl or it happens automatically from any other means?
Regards,
Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |