Delivering files to individual users

Delivering files to individual users

Hi

Is there a way I can send unique files to individual users?  These files have the users name in them so  cannot be a blanket Content Library or File sync rule.

I don't want to have to (nor do I even know if the cloud server will allow) create 1800 library policies or file sync rules.  

Looking at the art of the possible.

Devices are Samsung XCovers on Android 7 to 9

If it helps I'm on a cloud instance running 14.4.9

Thanks

Eddie

11 Answers

Order By:   Standard | Newest | Votes
JVMOD@SOTI | posted this 17 June 2020

Hello Eddie,

 

Thank you for your post, what will be type of the file? (example - .txt, .pdf, .doc)

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
Eddie | posted this 17 June 2020

Hi.  It's a PDF

  • 0
  • 0
JVMOD@SOTI | posted this 17 June 2020

Hello Eddie,

 

Thank you for your response, are you using Active Directory to manager this users?

if yes, we do have option in Profile section to assign Profile on User Group bases but I do not see any option to do so for each user.

But I will still go ahead confirm this with Product Development team.

 

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
Eddie | posted this 18 June 2020

Alas these people do not have AD accounts.  

  • 0
  • 0
JVMOD@SOTI | posted this 18 June 2020

Hello Eddie,

 

Thank you for your response,

I am just curious to know in your first post you have mentioned about individual users, can you please elaborate what users you were referring?

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
Eddie | posted this 18 June 2020

Hi

A set of 1800 users, all of whom need to have a PDF file with their name in. Only a small handful have email so that's not a viable option.

So, John Smith needs a file called John Smith.pdf delivered to his device and his device only.  As does Fred Bloggs, etc. etc.

I don' t believe I can use content library as that's 1800 library policies each delivering one file.

File Sync rule looks to be out even though that can create a individual folders per IMEI or device ID but how do we then move files en mass to the right folder on a cloud server?

Hope that helps

 

Eddie

  • 0
  • 0
JVMOD@SOTI | posted this 18 June 2020

Hello Eddie,

 

Thank you for clarification, I have forwarded your use case to Product Development team and I will update you once I get any information.


Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
JVMOD@SOTI | posted this 19 June 2020

Hello Eddie,

 

Thank you for your interesting post, unfortunately, SOTI do not have that feature currently but you can request for this feature.

I would like you to create a support case(click here) or call SOTI Support team(click here) to raise a Feature Request to send individual file to the device referring to their DevName. These feature requests should be insisted by customers via Support case.

To provide you an heads up, this would not be an instant resolution as SOTI Product Team should communicate with Product Development Team to leverage this feature to be managed by MobiControl. So, this may take weeks to months to get it included in the new build. Please follow the release notes of SOTI MobiControl to get an update on the improvements done on the new release.

https://docs.soti.net/soti-mobicontrol/release-notes/

Also, if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
Eddie | posted this 22 June 2020

Hi.  Your answer refers to enabling roaming on IOS devices but my query is about delivering individual files to individual users who do not have email or an AD account.

Do you still want me to raise a ticket for a feature request?

Thanks

Eddie

  • 0
  • 0
JVMOD@SOTI | posted this 22 June 2020

Hello Eddie,

 

Thank you for your response, yes you still have to raise feature request for your query.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
Eddie | posted this 22 June 2020

Will do.

 

Thanks

  • 0
  • 0

Give us your feedback
Give us your feedback
Feedback