Device Client Support screen

Device Client Support screen

Hi

I want to set up support details for our Service Desk on the Support screen in the MobiControl agent.

We did it years ago when we hosted version 9 on Windows CE devices (those were the days), but now on cloud hosted v14.1 I cannot find a setting to do this.

Hopefully it's me missing the blindingly obvious.

 

Eddie

2 Answers

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Raymond Chan | posted this 26 September 2018

Click either the device icon-> configurations  or device-group icon -> Group details -> configurations , and then choose "Support Contact Info" for Windows Mobile/CE platform.

 

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Eddie | posted this 27 September 2018

By pure fluke I found it half an hour ago before I saw you response Raymond.

Many thanks for answering though

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