Device migration from SOTI 13 to SOTI 15
Did you upgrade your device agent from v13 to v15? Or MobiControl server from v13 to v15? or Both? What were the steps you took in the whole process? Did you get your upgrade/migration officially from Soti support team?
Exactly what Writeprivateprofstring commands did you use in the process?
MobiControl server v15 is new server. I was just trying to migrate device with up to date agent from server v13 to another server v15.
My steps were:
- In server v15 enabling 15 SHA-1 for enrollment rule.
- Using script:
writeprivateprofstring Device DeviceClass XXXXX
writeprivateprofstring Connection DeploySvr1 XXXX
writeprivateprofstring MCCAs CA1 XXXX
After that, device is fully functional and visible on server v15. But after accepting all permissions asked by mobicontrol agent, it just wipes the whole device to factory defaults.
Solution: after seeing device online on new server, manually restart phone, launch mobicontrol and accept all asked permissions by agent.