Enroll Agent via URL on the device

Enroll Agent via URL on the device

I have created an agent for a windows device, downloaded the agent using URL -  and my problem is that when I try to to install the agent on the device  it is  not responding.I just click on the file  but nothing is happening.

 

4 Answers

Order By:   Standard | Newest | Votes
Marcus Breitenthaler | posted this 04 March 2021

Hi

did you mean Windows CE or WM Devices?

  • 0
  • 0
Raymond Chan | posted this 04 March 2021

If you have created an agent for your WindowsCE/Mobile deice,  you can also download the corresponding .ini file associated with your add-devices rule.  Put the .ini file in the same directory as your agent binary before you tap/click on the agent to start enrollment.

 

  • 0
  • 0
ANKMOD@SOTI | posted this 04 March 2021

Hello Present Nthoke

Greetings!!

Thanks for Posting to Soti!!

Have you got a chance to test as per above mentioned suggestion by raymond.

I will suggest you to make sure if you are using windows ce devices kindly try the following.

Try to make sure your device must be fully factory reset and should not have any previous mobi control files as factory reset , does not delete these files.

Kindly also try to build the agent again if possible (specially for those scenarios if anything has been modified or changed in your mobi server side) and provision it with other method too such as by running exe file.

 

Kindly let us know if you are able to enroll your device 

 

Regards!!

 

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

  • 0
  • 0
ANKMOD@SOTI | posted this 12 March 2021

Hello Present

Greetings

Hope you are doing great.

Have you got a chance to test as per my above mentioned post ?

Regards!!

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

  • 0
  • 0

Give us your feedback
Give us your feedback
Feedback