Error get file "MobiControl1421.apk" from database to "C:\ProgramData\SOTI\PkgStore\Update\MobiControl1421.apk"
What was the version+build numbers of your server before the upgrade? What was the upgrade path?
Did you do the upgrade yourself? Was there any warning(s) or error(s) reported when you were performing the upgrade?
Based on the name "MobiControl1421.apk", the system refers to a generic Android agent, but unfortunately there is no new generic Android agent after v13.2. I haven't seen anything similar and I don't believe Soti developers would include buggy codes that initiate reference to such non-existing device agent. May I ask if you or your colleague have directly modified any data tables in your MobiControl database in the past? Has there been any attempt to inject new device agent in the past?
If i remember correctly we upgraded ourself from version 13.2. There where no errors when upgrading it actually went very smooth.
I have never made any changes in the database and I have never attempted to inject a new device agent.
So if there is a reference to a non existing file, it is because it is somewhere in the code.
You meant you had upgraded in ONE step from v13.2 directly to your current v18.104.22.16893 ?