ERROR: Reg: Error 87 setting value '\Application\pdb.ini'

ERROR: Reg: Error 87 setting value '\Application\pdb.ini'

On an old motorola 9190 win ce 6. The log file has many occurances of this error 87.

Is there a way to understand better what this refers to and what is not being written to the pbd.ini?

 

 

3 Answers

Order By:   Standard | Newest | Votes
Support Staff | posted this 16 July 2019

Hello Alex, 

 

Do you have a package/profile you are trying to install on the device or is this occurring when you are provisioning the device?

 

Please supply more information about how you are using Mobicontroil with the device(s) this is occurring on. 

 

Here is a chart with some information on the pdb.ini and other files Mobicontrol uses to configure windows devices.  

 

 

Hope this helps,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
alex lavie | posted this 17 July 2019

Hi Thanks for the hints.

 

In fact from the initial staging and during all of the operation of the device we get this error in the log. 

What happens next is that devices become slow and unresponsive, requiring a coldboot and we go through the loop again.

I saw this that describes the issue: https://discussions.soti.net/thread/windows-ce-os-6-0-lockdown-memory-leak/

We use telnet also with lockdown and so I wonder if the this message in the log is a precurser of the problem that escalates into the device becoming unresponsive.

Can't attach a file here but extract below:

 

2019/07/02 04:53:19.000(0x0df50006): EVENT: GetDeviceInformation: GetPlatformInfo=[MOTOROLA MC9190G] Platform=[MOTOROLA WinCE] Name=[Motorola MPA 2.0 Embedded Wince Reference Platform]
2019/07/02 04:53:19.000(0x0df50006): EVENT: GetDeviceIdByLibImpl:DeviceType detected. Type[143]
2019/07/02 04:53:20.000(0x0df50006): EVENT: Cached snapshot not found
2019/07/02 04:53:20.000(0x0df50006): EVENT: Creating complete snapshot
2019/07/02 04:53:25.000(0x0c18000a): EVENT: Install package "\temp\MC91 Basic Settings.pcg"
2019/07/02 04:53:25.000(0x0aa4006a): EVENT: Script thread terminated
2019/07/02 04:53:25.000(0x0bb4001e): EVENT: EventDispatcher: Idle timer reset
2019/07/02 04:53:25.000(0x0a6d001e): EVENT: Cfg: Export to \Application\pdb.ini
2019/07/02 04:53:25.000(0x0a6d001e): ERROR: Reg: Error 87 setting value '\Application\pdb.ini'
2019/07/02 04:53:26.000(0x0a6d001e): EVENT: Cfg: Export to \Application\pdb.ini
2019/07/02 04:53:26.000(0x0a6d001e): ERROR: Reg: Error 87 setting value '\Application\pdb.ini'
2019/07/02 04:53:26.000(0x0a720352): ERROR: : The syntax of the command is incorrect.
2019/07/02 04:53:26.000(0x0c18000a): EVENT: Script thread terminated
2019/07/02 04:53:26.000(0x0a64047a): EVENT: Ini: Reload profile "\PdbInfo\MC91 Basic Settings\info.ini"
2019/07/02 04:53:26.000(0x0a64047a): EVENT: Ini: Reload profile "\PdbInfo\MC91 Basic Settings\info.ini"
2019/07/02 04:53:26.000(0x0a64047a): EVENT: Ini: Reload profile "\PdbInfo\MC91 Basic Settings\info.ini"
2019/07/02 04:53:26.000(0x0a64047a): EVENT: Ini: Remove profile 0 "\PdbInfo\MC91 Basic Settings\info.ini"
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key System
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key System\CurrentControlSet
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key System\CurrentControlSet\Control
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key System\CurrentControlSet\Control\Power
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key System\CurrentControlSet\Control\Power\Timeouts
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key ControlPanel
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key ControlPanel\backlight
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key ControlPanel
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key ControlPanel\Keylight
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key ControlPanel
2019/07/02 04:53:26.000(0x0dfb0006): EVENT: RegX:creating key ControlPanel\Volume
2019/07/02 04:53:26.000(0x0a63071a): EVENT: Script thread terminated
2019/07/02 04:53:26.000(0x0a64047a): EVENT:
2019/07/02 04:53:26.000(0x0a6d001e): EVENT: Cfg: Export to \Application\pdb.ini
2019/07/02 04:53:26.000(0x0a6d001e): ERROR: Reg: Error 87 setting value '\Application\pdb.ini'
2019/07/02 04:53:26.000(0x0a6d001e): EVENT: Cfg: Export to \Application\pdb.ini

 

 

  • 0
  • 0
Support Staff | posted this 24 July 2019

Hi Alex,

 

Thank you for the snippet of the log.   Have you tried the recomended test we suggested in the other post?

 

Also what MC Server version are you using and what is being pushed to the device during enrollment, (including scripts)?

 

Regards, 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0

Give us your feedback
Give us your feedback
Feedback