Failed to install, because all of its payloads cannot be installed.

Failed to install, because all of its payloads cannot be installed.

Hello Evreyone , 

I have an issue with some CK65 scanner that they are not able to install the lockdown profile and I'm getting this error message : 

Profile "CK65_Lockdown" version 11 failed to install, because all of its payloads cannot be installed.

OS Version: 10 
Device Kind: Android Plus
OEM Version: 90.00.08-(0203)

Any one know how to solve this issue please ? 

 

5 Answers

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Marcus Breitenthaler | posted this 15 September 2021

Hi Anas,

i have rolled back the Devces to the 90.00.06 Version.

With the Version 90.00.08 i had many Problems, there is a Developer Case open at Soti.

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Rafael Schäfer | posted this 15 September 2021

I only saw that when there's a profile with similar configuration/app in it.

So on the device you want to install this profile, be sure there's no other Lockdown config installed.

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Anas kortas | posted this 15 September 2021

No the device is already reseted 

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Marcus Breitenthaler | posted this 17 September 2021

Could it be that you have in the "CK65_Lockdown" some Conifuratons or Packages that are in an other Profile that are assigned to the Same Device?

When you disable all other Profiles is it then able to install this Lockdown Profile?

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Anas kortas | posted this 17 September 2021

I have a lot of profiles assigned to the device but just 2 of them was not able to install  with that error message as an output ..... I tied a lot of staff but nothing was working,In the end the solution was to update the device . it seams that the OEM version had some bugs .... 

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