File Sync does not work on my Android device.

File Sync does not work on my Android device.

Please help check my configurations. I want to downlod an .ini file from server to the Android devices.

 

I have tried below two ways :

  1. Device File / Folder Name: %sdcard%/Download/ ;

               Server File / Folder Name :   %ROOT%\test\text.ini 

  1. Device File / Folder Name: %sdcard%/Download/ ;

               Server File / Folder Name :   C:\test\

Android 9

Agent Version : 14.4.6 Build 1001

SOTI Mobicontrol :  15.3.0.6711

 

2 Answers

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Matt Dermody | posted this 19 March 2021

Known bug with your MobiControl version:

 

https://discussions.soti.net/thread/15-3-problem-with-filesync-android-agent-offline-onprem/

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RRMOD@SOTI | posted this 23 June 2021

Hi Lei,

 

Thank you for requesting an answer from Support Staff.

 

As mentioned by Matt, it was a know bug which has been fixed in the 6713 Build of 15.3.0. Make sure you're using that build moving forward. The old build number was 15.3.0.6711.

 

Please mark this post as the solution if it resolves your query. Also, feel free to reach out if you have any questions or need clarification.

 

Kind Regards, Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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