What you're trying to accomplish is impossible. Android 11 introduced restrictions on access to Scoped Storage directories under /sdcard/Android/data/... Individual apps still have read/write access to their own Scoped Storage directories but external applications are restricted from access. This includes even Android Enterprise device policy controllers like the SOTI agent including those with Device Owner privileges. It is very unfortunate that Device Owner DPCs weren't granted an elevated permission to access these directories on A11+. 

In response to this restriction, applications that previously leveraged scoped storage directories for configurations need to be modified in order to provide an alternate means of configuration as the usage of a scoped storage directory is no longer compatible with any EMM in A11+.  Some applications have migrated to other configuration directories like /sdcard/<appname> that can be accessed after the application requests the MANAGE_EXTERNAL_STORAGE permission. The SOTI agent can be granted the same privilege, allowing it to read and write from the same directory that the app uses for configuration. Other applications have migrated to using Managed Configurations, which can be distributed via Managed Google Play or even via an Enterprise App Policy in SOTI, without the reliance on the Play server infrastructure. Regardless of the approach, the app itself will require a code change in order to be compatible with external configuration from an EMM on Android 11 and higher. This is a problem affecting all EMMs, not just SOTI. 

https://discussions.soti.net/articles/impact-of-android-11-scoped-storage-restrictions-on-android-agent

Hi Giuseppe,

Thank you for posting on SOTI Pulse.

I am glad you were able to find a solution.

Please let us know if you have any other questions or concerns.

Kind Regards,

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