Hello John Doe,

 

Thank you for requesting a response from SOTI, it seems we need to manipulate the values in the Database.

For that you need to create a Support Ticket, please click here to create one.

Also, you can refer to central link and mention it was recommended by one of the Central Moderator in the ticket.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |