Galaxy Tab S6 (Android EnterPrise)
Please elaborate in more details about your problem - what has been done, what is shown on your device screen, and/or what is shown in the web-console or MobiControl server log files?
Also, what are the version and build numbers of your MobiControl server?
Hi Raymond Chan, thanks for your interest in my question
Sorry, my english is not good.
I use the MobiControl Cloud server
The summary of the content is as follows: Galaxy Tab S6 device after enrollment has Device kind: Android Enterprise. But when I create Profile (Work Managed) and assign to this device but it doesn't seem to work. However, I tried creating Profile (Android Classic) and assigning to this device, it worked.
In addition, the Remote Control function has also disappeared
Some descriptive pictures:
Which Agentversion do you have on the device?
I think it could be the same issue other have too with actual agent and samsung devices.
Hi Kenny & Rafael,
Thank you for posting in SOTI Central.
This problem looks like the same problem detailed in this discussion: https://discussions.soti.net/thread/enrollment-problem-with-client-14-4-1-1064-on-server-15-1-0-3416/.
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