Grant Permission to MC
Thanks for posting in the SOTI CENTRAL !!
Please let us know if you assign all the following permissions during the enrollment. if some permissions are not allowed during the enrollment. Then, Mobicontrol do ask the user to allow these permissions on the device. You can also enable these permissions under the rules tab in latest versions of MC.
Is this happening on only one device ?
If yes, factory wipe the device then re-enroll it and enable all the permissions.
Let us know if you have any further questions and if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.
Kind Regards, Technical Support | SOTI Inc. |1.905.624.9828 | firstname.lastname@example.org | www.soti.net |
I am not really sure about that, maybe the user missed 1 or 2 permission.
Anyway i unenrolled it and now seems like the policy still there (i can't do Factory reset through the device or through Hard Reset).
Thanks & regards,