How do I find devices with incorrect times?

How do I find devices with incorrect times?

IS
Ian Stuart

Hello,

 

We are finding some of our Android Zebra TC56's occasionally end up with incorrect times/timezones. We force time sync to our deployment server through Advanced Configurations, but we still have some devices where the time is wildly off. Is there a way to run a report on this in SOTI to find troublesome devices? At the very least I could push a StageNow profile to them forcing clock settings.

 

Thanks!

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3 Answers

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Matt Dermody | posted this 27 July 2020

Why not just assign the profile or configuration to all devices? You don't need to target just the devices with the incorrect times, you could apply a configuration universally across the group of devices. Sure it might be redundant but in general I don't recommend any EMM strategy that involves individually or manually targeting devices.

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Ian Stuart | posted this 27 July 2020

That is true, I could just remove our Time Synchronization settings and apply the StageNow method. I guess I was hoping to find why the SOTI settings were not applying properly, but I may have to go this route to see if it works better.

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Matt Dermody | posted this 27 July 2020

If your devices are being managed under Android Enterprise then I would expect there to be inconsistency in using the Time Synchronization option. I have found that the devices for the most part will have the right time, just not the right Time Zone but you can use the StageNow MX to help set that value. 

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