How to allow system Pop-ups to appear above lockdown mode?
The general approach is to use identify_activity script command or other utility program to find out the bundle-ID/actiivity name(s) of the pop-ups when lockdown mode is not active, and then whitelist them with either a lockdown-mode or application-run-control profile payload.
Thank you for the info. I have tried both suggested methods, but have not been able to have the popup appear.
the bundle ID of the bluetooth pairing pop-up is:
Have you found a solution to this problem until now?
We are trying to pair RS5100 Ring-Scanners to our MC93 and there is a Notification for the ScanningFramework which is not displayed when in Lockdown but is working flawlessly when in Administratormode.
I'm not sure if there is anything else being blocked, but going back to Lockdown the Scanner continues to work.
Yes I was able to find a solution.
We needed to run an enable_system_app script for the bluetooth pairing program within the device. For our TC75's, this was com.zebra.bluetooth. You can find the correct bundle ID by searching through your applications tab on the Soti device screen. I found mine by searching "bluetooth" or "pairing".
We also ended up upgrading our OS from android 6 to 8. This relieved a lot of issues as well.
On our lockdowns, we have added the Launch://com.android.settings/.Settings$BluetoothSettingsActivity home screen icon to the lockdown configuration and this has allowed Bluetooth prompts to come up. It just has to be in the configuration list, you don't have to present it on the kiosk HTML. Also using settings manager with the Bluetooth options enabled for 'enable, pair and scan.' This allows the settings manager to be used as a front end while enabling the bluetooth pop-up dialogs from the system.