How to hide mobicontrol application from Android?

How to hide mobicontrol application from Android?

Even though I disable removal of mobicontrol agent and prevent unenrollment from group configuration, I can still uninstall the mobicontrol agent via drag and drop (uninstall). My goal is to prevent end-user to remove the mobicontrol agent without using kiosk mode or restricting whole settings, I want only restrict him in removing the agent in any ways.


Type: Android+

Brand: Samsung

Model: SM-G530H

OS Version: 5.0.2

Agent Version: 13.5.1.1044

 

2 Answers

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TJ Bukoski | posted this 09 October 2018

I recommend filing a ticket with technical support. Feature Control policy should be the way to disable the removal of the MobiControl agent from the device. If that is not stopping the uninstall then either its a bug or a configuration issue.

support@soti.net

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Raymond, Chan | posted this 09 October 2018

While you can have multiple profiles targeted to your problematic devices, check and make sure that there is only ONE profile with feature-control configuration payload. Also make sure the status of such profile and its  feature-control payload  are both "installed".

 

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