How to re-connect a device to the deployment server using scripts?

How to re-connect a device to the deployment server using scripts?

Aloha is there any way to re-connect a device to the deployment server using scripts? I tried connect, and connect -f and had no success. Is there something i need to do on the device to execute this scripts? Thank you in advance. 

2 Answers

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Matt Dermody | posted this 09 December 2020

Aloha 🤙

SOTI scripts are sent to devices that are already connected to the server. If there is no established connection to the device then you won't be able to send a script to them and have it processed immediately. When you send a script to a device that is offline then it will be queued for delivery for the next time it is powered on and connects. Alternatively devices can be executed from the device level if they are preconfigured. You can set an Out of Contact policy on the devices to kick off a script on the device after a certain specified period of disconnection. You can also install scripts on the devices in the form of cmd files and then link to them within the lockdown if you want to give the users the ability to manually trigger them. 

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Van c. | posted this 09 December 2020

Aloha i got it LOL. I didn't see the delivery option. I've been sending the connect script to the MobiControl agent instead of "Platform Notification service." Problem solved.

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