How to remove existed account with script?

How to remove existed account with script?

Hi Support

I have problem that

1. My some client devices have been added personal account into Mobile Device.

2. I created and assign to "not allow add all account"

3. I want to remove gmail or other account from that device

4. how to do it.

 

My Mobicontrol server version Version: 15.0.2.1049

My Client mobicontrol version 14.2.2 build version 1079

Device brand Samsung Model SM-G715FN 

Os version 9

Enroll mode : Android Enterprise

  • 26 June 2020
  • SOTI MobiControl
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3 Answers

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Raymond Chan | posted this 26 June 2020

I don't think there is any MobiControl script to support what you want to do on a Samsung device.

If you have only one device to fix, you can start a remote control session, switch the device into administrator mode and go to the account tab of device Settings to make the required changes.

 

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DDMOD@SOTI | posted this 26 June 2020

Hi Rathasatekun,

 

Thanks for posting your concern!

 

Unfortunately we do not have any scripts to remove the added Gmail account from the device. As suggested by Raymond Chan, the best option is to remove them by remote controlling the device from the web-console.

 

Please send the below Feature Control to all the devices to avoid addition of user's account in future.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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DDMOD@SOTI | posted this 2 weeks ago

Hi rathasatekun,

 

If this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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