Importing Phone Numbers into SOTI
What version of MobiControl are you using?
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In MobiControl v13 and earlier, bulk import of custom attribute(s) can be performed by right-clicking any device-group in the device tab, selecting Advanced Settings->Custom Attributes in the pop-up menu, then clicking "Bulk Import" button at the bottom. The import file can be either an Excel or a CSV file (of at most 2000 lines, I think). Each row in the CSV file should follow the format : Device-ID,Attribute-Name,Attribute-Value.
Unfortunately, this feature is missing in v14.x, possibly due to restriction related to administrator permission to edit custom attributes. I've already filed a feature request on this with Soti about four weeks ago, but I am not sure if it will be added back.
I'm on version 14.0, so guessing I'm not going to be able to do it :(
On v14, you can edit custom attribute for each device manually on the web console UI, as there is no bulk import available. However, this should not be a big problem because your phone number is different for each device anyway.
Some of my customers in Hong Kong also experienced the same problem of not being able to get the phone number from the SIM card. They eventually requested the telco to exchange for a new set of SIM cards, each with phone number configured to be readable.
Yes I guess I'll have to do them manually, just a pain when we're configuring batches of 200+ devices at a time :(
Thanks for the help.