Install Certificate Issue

Install Certificate Issue



I am working on creating a profile to push Wi-Fi including a Certificate to Android 8.1. the profile that i have created is as below

and here is the TLS Settings


The profile is not being pushed to the device!!! Maybe i miss-configured something.
Note that we could manually configure the  Wi-Fi and the Wi-Fi certificate on the device, which means the Wi-Fi and Cert are good to go. 


The device logger is showing "Device configuration pending ([Certificates] Configuration doesn't apply because 'Authentication' is not configured)" "Device configuration pending ([WIFI] A required client certificate is not installed on device)"


I need some help, where to look at

2 Answers

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Matt Dermody | posted this 30 July 2019

You also need an Authentication profile setup in order to initialize the keystore for storing Certificates. When you installed the certificate manually on the device you likely had to manually create a pin in order to authorize access to the certificate storage. The Authentication profile will bypass the need for a device pin but is needed to initialize the store for the cert to be installed. 

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AKMOD@SOTI | posted this 20 September 2019

Hello Moine Abd


Thanks for your query. Could you please share if the solution provided in the previous post worked for you?



Technical Support | SOTI Inc. |1.905.624.9828 | | |

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