iOS App-Specific Location Services

iOS App-Specific Location Services

Hello all,

I have a customer on console version 14.4.9.1034 and they have an internally built application for which they always want the location services enabled. Right now we are manually configuring the setting and then locking out the ability to change it via the Content and Privacy restrictions in Screen Time on the device itself before sending the device to the end user. This causes a variety of issues and the customer is looking for a way to control this via Soti.

My question is, does anyone know if a custom profile that can be built to control this setting just as it relates to this one app? To make it a little more complex, they are a mix of DEP and non-DEP iPhones and the iOS ranges from 11 to 13.

4 Answers

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JVMOD@SOTI | posted this 15 June 2020

Hello Megan,

 

Thank you for your post, did you tried custom profile which is available under profiles?

 

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Megan | posted this 15 June 2020

I saw this option but I am unsure of how to build it out.

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JVMOD@SOTI | posted this 15 June 2020

Hello Megan,

 

Thank you for your reply, I have checked with Product Development team, we currently do not have feature to enable location service of the device but you can open a case to raise feature request. 

Please reach out to Technical Support team by creating a case or dial +1-905-624-9828.

Please click here to log a case online.

Note - please find contact numbers here with respect to specific region as above mention number is only for Canada.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Raymond Chan | posted this 16 June 2020

Hi Megan,

Do not waste time to raise any feature request to Soti on this.  What can be configured on Apple devices are defined by Apple as documented in their latest official Conifguration Profile Reference downloadable at

  https://developer.apple.com/business/documentation/Configuration-Profile-Reference.pdf

Thos document is updated from time to time by Apple.  Remotelly turning on location services globally or for particular app is currently not included and thus not possible.   No MDM software can do anything more than what Apple firmware supports.

 

 

However, one possible hack to TEMPORARILY force GPS/location service on for supervised devices is to enable the MDM Lost mode.   Atternatively, if your location service can be manually furned on before being rolled out to the field, one possible workaournd reported on the web is to use the restriction "allow Find My Friends Modification" on SOME supported supervised devices.   (I haven't done any extensive tests to verify the effectiveness of this workaround).

 

 

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