IOS Full Device Remote Control

IOS Full Device Remote Control

Dear Friends,

Iwant to ask you about IOS "Full Device Remote Control" when I start scrren Recording, and when connection to Mobicontrol Has been established.

Why Connecton status is always Disconnected and remote View is always off ?

 

And I wish have a compete process of Full Device Remote Control.

 

Best regards

3 Answers

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MSC1091 | posted this 07 December 2018

Hi,

 

RemoteControl is only possible during MobiControl-App is open.

I think Apple don't release a feature like this.

 

But it isn't a problem that the status is always disconnected. You can configure how often the devices should be check in and this works fine. In addition to that: If you push a package or configuration all devices check in automatically and receive the new informations.

 

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Adil Katchi | posted this 07 December 2018

Hi,

 

It sounds like you're having some issues using the Remote Screen Sharing feature.  Please contact Technical Support so that they can create a ticket for you.

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Adil Katchi | posted this 07 December 2018

Hi,

 

Remote Control is not possible on iOS.  However, with MobiControl v14.2.0 and the latest MobiControl agent, it is now possible to do Remote Screen Sharing without having the MobiControl agent open.

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