iPhone - Whitelisted app not appearing

iPhone - Whitelisted app not appearing

I'm using whitelist in application run control and I have been able to successfully whitelist a few apps, however one of the apps will not appear despite it being installed on the phone. Is there anything I can try to make this appear?

 

Also, is it possible to force apps to appear on the first home screen? I've added some system apps and there appear here, however I have a webclip and this appears on the second screen.

5 Answers

Order By:   Standard | Newest | Votes
JVMOD@SOTI | posted this 05 June 2020

Hello Jake,

 

Thank you for your post, please provide following details -

OS version -

Agent version -

MobiControl version -

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
Jake Ward | posted this 05 June 2020

Thanks,

OS version - 13.5

Agent version - 13.3.0

MobiControl version - 15.1.0.3416

  • 0
  • 0
Jake Ward | posted this 05 June 2020

I just managed to get it working with a profile with no other configuration settings so there must be something interfering with it - are there any known settings I should check?

 

It's something in feature control.

  • 0
  • 0
Jake Ward | posted this 05 June 2020

I'm really sorry, I had allow apps turned off...

  • 0
  • 0
JVMOD@SOTI | posted this 05 June 2020

Hello Jake,

 

Thank you for replying, I am glad issue is resolved.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0

Give us your feedback
Give us your feedback
Feedback