Is it possible for SOTI Surf to close itself when pressing the back button?

Is it possible for SOTI Surf to close itself when pressing the back button?

We use SOTI surf in KIOSK mode, and the best option would be for us, if the back button would close the browser completely and if we open up Surf again from the lockdown menu a new browser would open up. So basically a clean start every time. Is it possible somehow?

  • 03 August 2020
  • SOTI surf
  • 5 Answers
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    • 5 Answers
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5 Answers

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DDMOD@SOTI | posted this 04 August 2020

Hi Ivan,

 

Thanks for the interesting post!

Yes it is possible! Can you please confirm how have you included the SOTI Surf on Lockdown? Surf browser app or only the website URL?

 

Regards,

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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Ivan Keri-Nagy | posted this 04 August 2020

Hi,

 

on the lockdown menu there is an icon which leads to an URL using SOTI Surf in KIOSK mode like: surf://MYURL

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DDMOD@SOTI | posted this 04 August 2020

Thanks for the quick reply Ivan.

You may have to update the configurations for SOTI Surf on your lockdown menu. Instead of adding only 1 URL on the Surf, you can include the Surf app directly. 

Step 1: Edit the configurations for Surf app on the same profile

 

Step 2: Add the Surf app to the Lockdown menu instead of the URL.

Step 3: Save and Assign it to the devices.

 

Note: Please try this on a test device before pushing it to the production devices.

 

Let me know if this works for you.

Regards,

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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Ivan Keri-Nagy | posted this 05 August 2020

Hi,

 

I tried it out, unfortunately in the end it still the same but with extra steps. It still does not close with the back button, We now just have a catalog of the sites we need to use.

 

Thanks.

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DDMOD@SOTI | posted this 05 August 2020

Thanks Ivan for the feedback. Can you please raise a support case(click here) or call SOTI Support team(click here) to help you better in updating the SOTI Surf configurations?

 

Regards,

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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