Is it possible to run MobiControl 14.1 on premise offline?

Jürgen Zahn

Hello,

is it possible to run MobiControl 14.1 on premise offline including skins?

I've tried the solution provided in https://discussions.soti.net/thread/is-it-possible-to-setup-a-fully-offline-instance-of-mobicontrol-on-premise/ but it did not work for me.

Thanks!

28 February 2018
SOTI MobiControl

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Raymond Chan

Raymond Chan | posted this 07 March 2018

Deployment server need to get from the Skin server an ini file containing list of supported devices and parameters, plus a set skin files for EACH device model supported. The latter are downloaded on a need basis. As I discussed in another post, it is possible to get these files onto your offline server if it is blocked from access to the Soti skin server. If you need this, please request Soti support team to help you on this.

As far as I know, web console machine starting remote control session gets the required skin files from the deployment server.

Markus

Markus | posted this 07 March 2018

Thank you. Does the Device Server Downloads the Skins or the Client Computer who is initiating the remote Connection?

Raymond Chan

Raymond Chan | posted this 07 March 2018

If you suspect the problem is related to your firewall, please add exception for

skins.soti.net ports: 80,443

Markus

Markus | posted this 06 March 2018

We have the same Problems with the skins. we see no Skin in the old remote Control.

Perhaps our Proxy Server blocks it. Does the server Downloads the skins or the client?

i see only request to msftconnecttest in my whireshark trace.

Which adress can we whitlist?

best regards

Markus

Raymond Chan

Raymond Chan | posted this 01 March 2018

Definitely possible. However, skin related service is only one of many considerations when your Mobicontrol server and devices are all offline (i.e. all on private /closed network).

Regarding your skin related problem, I believe you need to ask Soti support team to help you import onto your offline server the skin .ini file, plus the html and png image files for each device model you want to have remote control session.

Jürgen Zahn

Jürgen Zahn | posted this 01 March 2018

Hi,

if I open "old" Remote-Control (HTML is not possible) it tells me that I am using lokal skins. Then I see a hourglass for a few seconds and Remote-Control closes automatically.

If my PC is connected to the internet Remote-Control is working but it does'nt uses skins.