Hi Chris,

 

I am assuming that you’re trying to install packages using MobiControl web console. I would like you to know that during package installation, the device should be properly connected to the internet in order to establish a connection to the Deployment server.

 

However, when the device is in boot, it is not connected to the internet, hence package installation cannot happen.

 

Please feel free to let me know if you have any other queries.

 

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |