MCStudio doesn't work

MCStudio doesn't work

When I run MCStudio.exe, a process starts but the application (window) does not open. Can you help me please?

 

  • 29 November 2018
  • SOTI MobiControl
  • 8 Answers
  • 0 Upvote
  • 1 Follower
  • 248 Views
    • 8 Answers
    • 0 Upvote
    • 1 Follower

8 Answers

Order By:   Standard | Newest | Votes
Simon Breuer | posted this 29 November 2018

You must download the exe file again from web console.

  • 0
  • 0
chso | posted this 29 November 2018

Thank you Simon but the problem is still the same.

  • 0
  • 0
AJMOD@SOTI | posted this 29 November 2018

Hi Chso,

 

By chance is your MobiControl instance installed on a Windows Server 2012R2? 

 

If so the following solution may resolve your problem:

Install "Desktop Experience" feature from the Server Manager utility.
This allows the changing of themes, change the theme on the server to the Windows Default theme and MCStudio will now open

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
chso | posted this 29 November 2018

Hi, I'm in cloud mode with a pc in windows 7.

 

  • 0
  • 0
Johan W | posted this 30 November 2018

Hi!

 

I am experiencing the same problem. MCStudio works from earlier 14 versions but not from 14.1 and above...

  • 0
  • 0
chso | posted this 30 November 2018

Hi Johan,

This is not a version problem (version 14.2.02894) because it works on the PC of two of my colleagues. Are there any prerequisites to make this application work?

 

 

  • 0
  • 0
AJMOD@SOTI | posted this 06 December 2018

Hi Chso,

 

I think it would be a good idea to create a case and work with support if the previous suggestions provided by my self and the community were unsuccessful. 

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

  • 0
  • 0
chso | posted this 27 December 2018

Hello,

My problem is solved. I deleted and created a new windows profile to solve it.

How I notice that my problem solved?

  • 0
  • 0
Give us your feedback
Give us your feedback
Feedback