Menu bar black in kiosk mode - TC77
The Android Enterprise SOTI Profile for Kiosk Mode uses the native kiosk that is a function of AE. If you want to switch back to the original SOTI lockdown you can click on the Advanced option in the kiosk configuration and select Activity Suppression.
please check: in the profile(s) you use in the "Lockdown" section is there "Hide status bar" enabled? This would lead to the effect you describe. Removing the checkmark will make the bar visible again. But only guessing...