Minimum browser device?

Minimum browser device?

I recently had to connect to the MobiControl console from a remote location and move a device.  The computer I was on had a 1024x768 monitor.  With this monitor I was unable to have both the device list and the groups displayed at the same time.  If I opened the group frame the devices frame was darkened and unaccessible and vice versa.  Since the only method I know to move devices in the web console is drag and drop I was unable to move the device.  I ultimately resorted to using the API to move the device but...  Am I missing something?  Is there some minimum browser window spec required for the web console?  I didn't see one in the help docs.

  • 11 February 2019
  • SOTI MobiControl
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2 Answers

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Raymond, Chan | posted this 12 February 2019

In general 1024x768 should be enough to do dragging and dropping of device to new group. 

What are the version and build numbers of your MobiControl server?

What browser and which version are you using to open the web-console?

How many level do you have in your device group tree?

What zoom level did you use in your browser session?

 

 

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Scott | posted this 12 February 2019

Doesn't appear to matter.  Got back into the office today on my  normal monitor and it appears that if your browser window is less than 1281 px wide you can't, at least I can't display both the devices frame and the group frame at the same time.  I tried both firefox and chrome.  If I resize the horizontal width of the window to 1280 or less, the devices frame goes dark.

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